4-ears

The cloud telephony solution with native one-number concept

Landline and mobile communications in harmony

Only if the smartphone is seamlessly integrated into your company's telecommunications system can you use all the functions of your telephone system on the move, even without a data connection

With the native mobile phone integration of 4-ears, all landline functions are available on your mobile phone.
You can use the functionalities of your telephone system and phone numbers anytime and anywhere in HD quality, without an app.
All mobile phone users can be reached on their landline number and can also make outgoing calls via this number. Your mobile phone number is integrated into the presence function of your Cloud PBX.

Administration and monitoring are child's play with our web management tool.

Coligo is operated in geo-redundant data centres with ISO9001 and ISO27001 certification. Secure operation and compliance with the General Data Protection Regulation (GDPR) have top priority.

Advantages of our native mobile integration

  • Integration of mobile phone numbers in the cloud telephone system incl. presence display
  • Can also be reached on a mobile phone via the landline number without an app
  • The landline number can be displayed from the mobile phone
  • One tariff for all end devices - no separate mobile phone contract required
  • eSIM and VoLTE
  • Cost-effective alternative to a DECT solution

Coligo

The Coligo cloud telephony solution is freely scalable, suitable for companies of any size and is always up-to-date and secure thanks to free updates.

Coligo Highlights

  • Intuitive desktop app for Windows and Mac with presence status, call control, device switching, chat and video conferencing function
  • Integration of company phonebook and personal contacts and external sources
  • Personal voicemail box per user (only one voicemail for landline and mobile)
  • Automatic voice switching (IVR)
  • On-hold monitoring with statistics
  • Video meeting with many collaboration functions
  • Easy participation in video meetings via the browser without separate installation
  • Versatile CRM integration
  • E-fax for incoming and outgoing faxes
  • Full integration with Microsoft Teams

Centralised communication from your desktop.

Benefit from just one tariff per user that covers landline and mobile telephony. You decide individually for each user whether you want a flat rate or per-minute billing. Internal calls are always free with Coligo - even from mobile phones in Germany!

Desk telephones can be easily put into operation via Plug & Play and are available to several employees by simply logging on and off at the device (hotdesking). This means that workstations can be used flexibly.

4-ears-Ausgabemedien
4-ears-Ausgabemedien

4-ears Services

Social Messaging Highlights

The Coligo cloud telephony solution is freely scalable, suitable for companies of any size and is always up-to-date and secure thanks to free updates.

  • Immediate, automated response after initial contact
  • Assignment of charts between colleagues
  • Automated status update messages about the progress of the enquiry
  • Direct exchange of media such as images, videos, documents
  • Communication in context (customer profile, conversation history)
  • Social chat messages are published in the shared Microsoft Teams channel so that anyone who has joined the channel can follow the conversation
Icon Microsoft Teams
Icon Microsoft Teams
Icon Whatsapp
Icon Whatsapp
Auf allen Kanälen
Auf allen Kanälen

Communication on all platforms

Professional customer service social messaging

Webchat
Webchat

Webchat on your homepage

Offer web chat for quick clarification of concerns directly on your website and in your app.

WhatsApp
WhatsApp

WhatsApp for your current hotline

Make your existing phone numbers accessible via WhatsApp.

Webchat
Webchat

Proactively chat to customers via WhatsApp

Reach your customers directly on the move with optimised opening and response rates

24/7
24/7

Communicate asynchronously 24/7

Being available for customers around the clock, even asynchronously, and responding when it suits.

Sprachen
Sprachen

Communicate in more than 100 languages

Offer customer service without any language barrier.


Kommunizieren mit den präferierten Tools
Kommunizieren mit den präferierten Tools

Communicating with the preferred tools

Configurable contact widget for your website

Contact options of your choice:

  • Webchat
  • WhatsApp
  • Phone
  • Message

Freely design colours and texts


Konfigurierbares Kontakt-Widget
Konfigurierbares Kontakt-Widget

Data Protection Notice

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